The consolidated view of key service-related data quickly identifies items out of tolerance. Significantly improve the customer experience by being prepared and proactively addressing client concerns more strategically.
Clients are no longer frustrated by the lack of visibility to their assets. The information they need for planning is now immediately available and easily exported for deeper analysis and sharing.
This API integration provides the fastest and most accurate visibility to Office 365 users and licenses. The time required to pull this information has been reduced to zero.
MSPs and their clients love the ticket support feature. Tickets can be created and managed from Captain’s Chair. Custom forms can be created for onboarding new employees as an example and approval tickets can be created that clients can approve from their email.
Clients have 24/7 access to see the work you are doing for them. The engagement around data they view from their dashboard builds trust
and an understanding of the value of IT services.