Blog

October 04, 2019 Creating the Next-Generation IT Managed Services Provider Using Captain’s Chair

By Phillip Myers

Creating the Next-Generation IT Managed Services Provider Using Captain’s Chair

The world of managed services isn't what it used to be. In the past, clients simply turned over the technical reins to their managed service provider (MSP), and the MSP would handle whatever IT functions were part of the agreement. Today, this sort of relationship just ...

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October 15, 2019 Captain’s Chair – Partnering with the ConnectWise Ecosystem

By Phillip Myers

If you're already part of the ConnectWise ecosystem, you know how this suite of complementary solutions can streamline and automate your work as a managed service provider (MSP). In today's competitive MSP market, however, it's no longer enough to simply provide service...

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November 15, 2019 Top Reasons Why Companies Leave Their MSP’s – The Captain’s Chair Solution

By Phillip Myers

Every MSP knows how it important it is to maintain positive relationships with clients; after all, it's a lot harder and more expensive to acquire a new client than it is to retain an existing one. Understanding the most common reasons why companies leave their MSPs is ...

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